Terms of Use Agreement

By using this website and its related domains, including but not limited to social media channels, mobile application, services, information, web postings, products and tools (collectively, “Website”) you, as a user (“User”), are agreeing to the following terms and principles. This terms-of-use agreement (“Agreement” or “Terms of Use”) is effective immediately for all Users of the Website and is by and between you, the User and ICE Cobotics (“ICE Cobotics” or “we” or “us”). Please read these Terms of Use carefully before you start to use the Website.

This Agreement incorporates ICE Cobotics - Global Privacy Policy (“Global Privacy Policy”) as if incorporated fully herein as part of this Agreement.  For Users who reside in the US, you should also review Hubspot’s Product Privacy Policy as we use Hubspot’s platform for our B2B Marketing Automation and CRM.  You may learn about how Hubspot process information on our behalf in Hubspot’s Product Privacy Policy.

 

1.      Mission

To develop smart and collaborative cleaning technologies that result in happier cleaning teams and greater efficiency. 

2.      User Eligibility

Use of the Website is void where prohibited. Your use of the Website constitutes your representation that (1) all information you submitted in your registration is truthful and accurate: (2) that you will update your registration information when changes occur; (3) that you are at least 13 years of age; (4) that, if you are under the age of 18, you have the authorization of your legal guardian, and (5) that your use of the Website does not violate any state, federal, or other law which applies in your jurisdiction.

3.      Accessing the Website and User Consent

To access the Website or some of the resources it offers you will be asked to provide certain registration details, personal information and payment card information. You agree that all information you provide to register with this Website, ICE Cobotics, its service providers, partners, or affiliates, including but not limited to through the use of any interactive features on the Website, is governed by our Global Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Global Privacy Policy.

 

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4.      User Consent to Share User’s Information with Service Providers and ICE Cobotics’ Global Affiliates

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and are subject to the same or similar data protection rules. Those parties may include:

Those trusted third-party partners may:

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5.      User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content, product reviews, or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contributions you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content, in any media known now or in the future.

You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers.

All of your User Contributions do and will comply with these Terms of Use.

6.      Content Standards

The following Content Standards apply to any and all User Contributions and use of Interactive Services.  You are responsible for any and all User Contributions, including without limitation data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links which you post to the Website. Please use common sense when posting content to the Website. Postings which may violate any state, federal, or other law which applies in your jurisdiction, whether civil or criminal, are strictly prohibited. Refrain from posting any content which contains profanity or nudity. ICE Cobotics reserves the right to reject, refuse to post, or delete any content for any reason, including, but not limited to, content which, in the sole judgment of ICE Cobotics, violates this Agreement or which otherwise may be deemed offensive or rude. ICE Cobotics does not assume responsibility for monitoring user posted content. However, if you believe you have identified a violation of this Agreement, please report the abuse to us with the contact details listed below.

7.      ICE Cobotics’ Intellectual Property and Trademark Rights

The Website, its features, and functionality including but not limited to the software, displays of information (including text, audio, video, images) and the design, selection, and arrangement thereof are owned by ICE Cobotics and are protected by copyright, trademark, and other intellectual property or proprietary rights laws.

All content posted by ICE Cobotics is protected by copyright laws and may not be reproduced, republished, distributed, transmitted, sold, displayed, broadcast or otherwise exploited in any commercial or for profit manner without the prior written consent of ICE Cobotics.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.

ICE Cobotics’ logos are subject to copyright and trademark protections. You must not use such marks without the prior written permission of ICE Cobotics. All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply product endorsement or affiliation with ICE Cobotics.

8.      Authors and Bloggers

As stated below, ICE Cobotics does not warrant any of the information provided on the Website. Please use common senses when reviewing articles and blogs posted by our staff or community members. You should not rely in any way on any information posted on the Website.

9.      Online Purchases

For customers who are located in EU, all purchases through our partners or other transactions formed through the Website or resulting from visits made by you are governed by our Standard Terms and Conditions of Sale Shipping Policy, and Refund Policy [https://emea.icecobotics.com/generalterms] where applicable, which are hereby incorporated into these Terms of Use.

ICE Cobotics USES A THIRD-PARTY SERVICE PROVIDER TO COLLECT AND PROCESS PAYMENT CARD INFORMATION, FOR EXAMPLE DEBIT OR CREDIT CARD INFORMATION, (“PCI”) FROM USERS.  THE USER AND ICE Cobotics’ SERVICE PROVIDERS ARE SOLELY RESPONSIBLE FOR THE SECURITY OF SUCH PCI DATA AND ANY CLAIMS ARISING FROM THE UNAUTHORIZED ACCESS TO SUCH PCI DATA.

10.    Products or Services (Where Applicable)

Certain products (“Products”) or services (“Services”) may be available exclusively online through the Website. These Products or Services may have limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our Website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that we offer. All descriptions of Products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Product at any time. Any offer for any Product or Service made on this site is void where prohibited.

We do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

11.    Liability Limitation

The liability, if any, of ICE Cobotics and its agents, servants, representatives, members, officers, and employees with regard to your use of the Website for any claims, costs, damages, losses, and expenses for which they are or may be legally liable, shall not exceed $25.00. In no event shall ICE Cobotics and its agents, servants, representatives, members, officers, and employees be liable for indirect, special, or consequential damages.

12.    Indemnification

You agree to indemnify, defend and hold ICE Cobotics and its partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates, harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Website.

13.    No Waiver

ICE Cobotics’ failure to enforce any provision of this Agreement does not waive future enforcement.

14.    Disclaimer of Warranty

DISCLAIMER OF WARRANTY

You expressly agree that use of this Website is at your sole risk. Neither ICE Cobotics, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, service providers, or licensors (collectively, “Providers”), or the like, warrant that this Website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Website, or as to the accuracy, completeness, reliability, security, or currency of the Content.  The Content may contain errors, omissions, inaccuracies, or outdated information. Further, none of the Providers warrants reliability of any content displayed or distributed through the Website.

THIS WEBSITE AND THE CONTENT ON THIS WEBSITE IS PROVIDED ON AN “AS IS,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS. ICE Cobotics MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE CONTENT, INFORMATION, OR THE MATERIALS ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ICE Cobotics EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO ANY OF THE CONTENT ON THIS WEBSITE OR ANY GOODS OR OTHER PRODUCTS OR SERVICES OFFERED, SOLD, OR DISPLAYED ON THIS WEBSITE OR YOUR USE OF THIS WEBSITE GENERALLY, INCLUDING WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO THIS AGREEMENT.

15.    Governing Law

This Agreement shall be governed and controlled by the laws of the Netherlands as to interpretation, enforcement, validity, construction and effect and in all other resepcts. 

If you reside in a state in the United States, this Agreement shall be governed and controlled by the laws of the State of Michigan as to interpretation, enforcement, validity, construction, and effect and in all other respects.

If you are located in the mainland China, this Agreement shall be governed and controlled by the laws of the People’s Republic of China as to interpretation, enforcement, validity, construction and effect and in all other respects.

If you are located in Hong Kong, this Agreement shall be governed and controlled by the laws of Hong Kong as to interpretation, enforcement, validity, construction and effect and in all other respects.  

16.    Forum Selection

Any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the courts located in the Netherlands.

If you reside in a state in the United States, any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the state and/or federal courts located in Kent County Michigan.

If you are located in the mainland China, any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the courts located in the People’s Republic of China.

If you are located in Hong Kong, any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the courts located in Hong Kong.

17.    Notice to ICE Cobotics

All notices to ICE Cobotics under this Agreement may be sent using the following information:

ICE Cobotics EMEA

Email address: [email protected]

Postal address: Airborne Avenue, 55, 2133 LV, Hoofddorp, The Netherlands

 

If you reside in a state in the United States:

 

ICE Robotics LLC, dba ICE Cobotics

Email address: [email protected]

Postal address: 101 E Roosevelt Ave, Zeeland, Michigan 49464, the United States of America

 

If you are located in the mainland China:

 

ICE Cobotics (Guangdong) Company Limited

Email address: [email protected]

Postal address: Fushan Section, Liaobu Town, Dongguan, Guangdong, China

 

If you are located in Hong Kong:

 

ICE Cobotics (H.K.) Company Limited

Email address: [email protected]

Postal address: Room 3512-22, 35th Floor, No.1 Hung To Road, Kwun Tong, Kowloon, Hong Kong

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